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PSW Staffing for Developmental Services Residential Programs

Reliable, Qualified PSWs Across Ontario

Solus Support Services provides experienced Personal Support Workers (PSWs) to residential developmental services programs across Ontario. Our PSWs are carefully selected, screened, and trained to support individuals with developmental disabilities in a safe, respectful, and person-centred manner while meeting all provincial quality assurance and duty-to-report requirements.

PSW Qualifications & Experience

All Solus PSWs meet strict sector-specific criteria before placement:
  • Recognized PSW credential or equivalent relevant health or social services training
  • Minimum two (2) years of experience in developmental services, residential, or community-based support
  • Demonstrated experience supporting:
  • Activities of Daily Living (ADLs)
  • Behavioural and emotional support needs
  • Individualized support plans
  • Strong documentation, communication, and professional boundary skills

Mandatory Screening & Clearances

To ensure safety, consistency, and compliance, all PSWs complete:
  • Current Vulnerable Sector Screening (VSS)
  • Professional reference checks
  • Medical clearance confirming fitness to work in residential settings Proof of immunizations and TB testing where required
  • Valid First Aid and CPR certification
  • Ongoing compliance with Solus health and safety standards

Training, Orientation & Safe Practice

All PSWs complete a structured onboarding process and ongoing training that includes:
  • Rights-based and person-centred care
  • Confidentiality, privacy, and professional conduct
  • Documentation standards and incident reporting
  • Accessibility (AODA) and Human Rights training
  • Occupational Health & Safety and Infection Prevention & Control

Crisis Prevention & Safe Management

PSWs are trained in CPI (Crisis Prevention Institute) principles or Safe Management strategies, based on program requirements, including:

  • Early recognition of escalation
  • De-escalation techniques
  • Trauma-informed, least-intrusive approaches
  • Personal and workplace safety

Quality Assurance & Duty to Report

Solus PSWs are oriented to Ontario’s Quality Assurance Measures (O. Reg. 299/10) and are required to:

  • Follow established policies and procedures
  • Maintain accurate documentation
  • Recognize and report suspected abuse or neglect
  • Fulfil duty-to-report obligations, including escalation through appropriate provincial reporting channels when required.
Above all, our PSWs are compassionate, trustworthy, and committed to supporting each client’s well-being.

Program-Specific Matching & Pre-Service Intake

We do not take a one-size-fits-all approach.

Before services begin, Solus completes a program intake with each partner agency to understand:

  • Your residential program model
  • Policies, procedures, and expectations
  • Support needs, routines, and risk considerations
  • Behaviour support and safety requirements
PSWs are explicitly matched to the needs of your program, ensuring alignment with your environment, the individuals you support, and your team culture.

Dedicated Coordinator Support

Each program is supported by a Solus Coordinator who works directly with your scheduling team or designated point person.
  • Coordinators maintain low caseloads, allowing them to:
  • Respond quickly to scheduling and operational needs
  • Actively monitor worker performance
  • Provide timely feedback and follow-up
  • Coordinators support communication between your team and Solus PSWs to ensure consistency, accountability, and service quality.

A PSW Staffing Partner You Can Rely On

Solus Support Services delivers dependable PSWs who are prepared, supported, and matched to your program’s needs—backed by strong coordination, quality oversight, and a commitment to safety and compliance.

Request a Free Consultation

Let’s Talk About the Right Care for You or Your Loved One

Choosing in-home care is a big decision. Our team is here to answer your questions, understand your needs, and help you explore the right support options.

Complete the form below to request your free consultation, and a member of our team will be in touch.

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Compassionate Support Starts Here

Whether you are looking for personal support, dementia care, respite, or live-in care, Solus Support Services is here to help.