Carrie Lundstrom-Brown | Director of Services
Carrie is the Director of Services for Eastern Ontario, including Mississauga, Toronto and Ottawa. As Director, Carrie provides direction, education, training, and oversight to her Coordinators and associates to ensure that consistency, learning, and the needs of each client are met. Carrie has accumulated over 24 years of experience in Management roles as well as direct support as a practitioner in Nonprofit Organizations, Acquired Brain Injury, Crisis Intervention, Applied Behavior Analysis, Autism Spectrum Disorders, and Developmental Disabilities. Carrie first graduated from the Developmental Service Worker program before obtaining an Honours Certificate in Behaviour Sciences. Her education and career have always focused on her passion for working with adults, children and families with complex needs. Her ability to meet the needs of the people she provides service to is reflected in her capacity to build strong team spirit and positive relations. Carrie’s practice is always expanding, and she enjoys the challenges and learning that occur when working with new clients.
Rebecca is the Director of Services for Western Ontario, encompassing Niagara, Hamilton, Windsor and Oakville. In the role of Director, Rebecca provides education, training, and leadership to her Coordinators and Associates, ensuring they provide service to our clients with the level of caring, compassion and expertise she prides herself on. Rebecca has over 20 years of experience in the Acquired Brain Injury, Mental Health and Education fields in both direct service delivery and in Management roles. Her Holistic approach to client support has proven successful in all facets of her career including Community Integration and Crisis Management. Rebecca gains immense personal rewards from her work. She has often received commendations from clients (families), and colleagues, for her rapport building and innovative ways to provide support. To maintain Best Practices, Rebecca is committed to continuing education in order to assist her clients in achieving their maximum potential.
Ana Corrales | Coordinator of Services
Ana is the Solus Support Services Coordinator for our Acquired Brain Injury Service serving York Region (Vaughan, Richmond Hill, New Market, Markham) and the areas of Barrie and Lake Simcoe. Ana also coordinates our Senior Services within Richmond Hill, New Market, and Markham areas.
Ana graduated from Seneca College with a Social Service Worker Diploma. Ana’s past experiences in the roles of administrative assistant, customer care and outreach coordinator, combined with her work with the community, and experience within the ABI sector allows her to provide leadership and direction to her team and the people she supports with a genuine and open-minded approach.
Ana is a vivacious person who was drawn to work in the human service field. Ana’s dedication and detailed nature reinforce her desire to meet the needs of each client. As a Coordinator of Services, Ana directs her attention to our customers as well as her team of Social Care Workers, thus creating professional matches where the workers are placed in assignments ideally suited ensuring our commitment to best practice standards of support and care.
Nicole McDonald | Coordinator of Services
Nicole is a Coordinator of Services with Solus Support Services serving the regions of Etobicoke, West Toronto, and North York for Acquired Brain Inquiry services, as well as the Vaughan and North York areas for Senior Care. Nicole graduated with a psychology degree (Hons) from the University of Windsor and later obtained a certificate from the Addictions and Mental Health graduate program from Durham College. She has experience working with victims of domestic abuse as well as homeless individuals seeking treatment for substance use.
Nicole strives to provide empathetic and reliable service to all clients. As a coordinator, Nicole believes that finding the proper Social Care Worker to meet the unique needs of each client is essential in improving the overall mental, social, and physical health of clients.
Allison Teal | Coordinator of Service
Allison is a Coordinator of Services in the Halton and Brant region. Allison has worked with people with complex needs since 1996. Allison completed her Developmental Services Worker diploma at Georgian College as well as several OBIA training courses in brain injury from Brock University. Allison also holds her Personal Support Worker Certificate. Allison has worked with children and adults who have developmental disabilities, physical disabilities, dual diagnosis, mental health, acquired brain injury, chronic pain, visual and hearing impairments and behavioral challenges. For the past 22years Allison has worked with several different medical professionals and team members for the betterment of clients both in their home communities as well as in a group home setting. Allison is very skilled at working with both client and family members to achieve client goals. Allison is committed to working with all team members to achieve maximum quality of life in the daily challenges they may face.
Claudiane Isaac | Coordinator of Services
Claudiane is the Coordinator of Services for our Senior Services in East Toronto, Uxbridge, and the Kawartha Lakes. Claudiane’s dedication and detailed nature reinforce her desire to meet the needs of each client. As a Coordinator of Services, Claudiane directs her attention to our customers as well as her team of Social Care Workers, thus creating professional matches where the workers are placed in assignments ideally suited ensuring our commitment to best practice standards of support and care.
Paul and James combine their experiences in both the public sector and private sector to provide overall leadership to the Solus Team of Directors, Coordinators and Workers. Paul utilizes his management and leadership skills acquired over the past 30 years to help ensure that the organization has the administration and infrastructure necessary to ensure that Solus is a responsible, accountable and leader in our sector.
James utilizes his 30 years of experience in supporting some of society’s most vulnerable people to provide clinical leadership to our Team. He is widely recognized for his clinical insights and his talents in ensuring clients are always at the centre of everything we do.
Kim Lalonde | Chief Operating Officer
Kim has a vast range of knowledge and expertise pertaining to individuals with complex care requirements including seniors, medically fragile individuals, youth and children. Kim has had a variety of senior leadership roles within the public service sector, more recently with managing a unique and Specialized Team dedicated to finding solutions for multifaceted care requirements for individuals with complex special needs. Highly detailed and customer focused Kim provides overall leadership to our team.
Lisa Zahorodni | Director of Administration
Lisa is our Director of Administration. She is responsible for keeping the office running and ensuring that our systems are optimized to meet the needs of our clients, customers and the Solus Team. Lisa is highly personable, open, dependable and a conscientious person who has a love for things that are neat and orderly!
Christine Miranda | Director of Finance and Human Resources
Christine is our Director of Finance and Human Resources. Christine spent the first part of her career as a front-line practitioner before moving into the world of administration and finance. Christine has been a Director of Finance and Operations, and an Executive Director in the Public Sector. Christine’s abundant skill set helps to ensure that our internal controls are rigorous and make us a reliable and accountable agency.
Clare McCormack | Coordinator of Marketing and Business Development
Clare is our Coordinator of Marketing and Business Development. Clare has a Diploma in Marketing and Business with an emphasis on traditional and digital marketing approaches. With a love for planning and organizing Clare leads our marketing activities with an emphasis on building our brand through participation in community activities.
Our Social Care Worker Team
We have an extensive team of Social Care Workers throughout the Greater Toronto Area, the Greater Hamilton Area and Niagara Region. At all times our goal is to match your specific needs/requirements with a worker who has the requisite skills and personality.
Our Social Care Workers are encouraged and supported to continually develop their skills. Our workers are passionate about social care in the community, and commit to taking the time to learn specialized skills. Our Social Care Workers are supported by the Solus management team and together they bring an unparalleled passion to the work they do!
Who Would Be My Social Care Worker?
Your Social Care Worker will have the skills and personality that complement your needs, it will be someone who you feel comfortable with and that you trust to meet your ongoing needs. All Solus Support Services staff have:
- Education qualifications in a related discipline
- Experience working with individuals with complex needs
- Excellent communication and interpersonal skills
- Undergone an extensive interview and reference check process
- Have passed a criminal reference check
The service you require should be consistent and reliable in terms of who is giving you support and also in the way and timing of how it is given. You should be notified in advance of any necessary changes to the timing of your support service and who is your Support Worker.